Courses Offered

Below you will find a list of available training courses. To enroll yourself or someone else in any of these courses, follow the application process described here.

Any of our classroom courses can be delivered at any location throughout the United States. To bring our classroom training to you, please contact us at questions@nvti.org.

JVSG Core Courses

The following is the training required of DVOP specialists and LVERs within their first 18 months on the job. The courses are organized in their recommended completion order.

Prerequisite Online Courses for both DVOP specialists and LVERs

(must be completed prior to participating in a core competency development course)
  • A Day in the Life of JVSG Staff in an American Job Center
  • Legal Guidance Affecting Veterans' Employment Services
  • Removing the Employability Gap for Veterans with Significant Barriers to Employment

Core Competency Development Courses

  • DVOP specialist only: Disabled Veterans' Outreach Program (DVOP) Specialist Core Competency Development
  • LVER only: Local Veterans' Employment Repetitive (LVER) Core Competency Development

Download further information on the required training for DVOP specialists and LVERs here.

This required training completion guide shows what training is needed for people who completed one, but not both, of the now retired legacy JVSG courses.

A Day in the Life of JVSG Staff in an American Job Center

Duration: 1.5 to 3 hours for completion

Delivery Method: Self-Paced eLearning

Audience: DVOP specialists and LVERs, as well as other AJC/ SWA staff

Jobs for Veterans State Grants (JVSG) staff are tasked with providing veterans with individualized career and training services, which can be a daunting undertaking. This course is a broad overview of how an American Job Center (AJC) operates, and the roles and responsibilities of each staff member, including DVOP specialists and Local Veterans' Employment Representatives (LVERs). Participants will experience a simulation and complete knowledge check activities to ensure understanding of an AJC's goals and processes.

Legal Guidance Affecting Veterans' Employment Services

Duration: <15 hours over 4 weeks for completion

Delivery Method: Online

Audience: DVOP specialists and LVERs, as well as other AJC/ SWA staff

There are many guidelines and requirements that dictate working with veterans who are seeking employment. This course provides participants with information regarding important provisions of veteran-related legislation and regulations and the legal relationship between the DVOP specialist and LVER. Participants will examine the Veterans' Employment and Training Service (VETS) and the JVSG Program. Using Veterans' Program Letters, along with relevant TEGLs/TENs issued by ETA and WIOA priority of service, participants will come to understand the role of DVOP and LVER personnel in the One-Stop Delivery System at American Job Centers (AJCs).

Removing the Employability Gap for Veterans with Significant Barriers to Employment

Duration: <4 hours over 2 weeks for completion

Delivery Method: Online

Audience: DVOP specialists and LVERs, as well as other AJC/ SWA staff

One of the challenges that veterans may face when seeking job opportunities is significant barriers to employment (SBEs), which include issues like substance abuse, mental health issues, and homelessness. This course allows participants to examine the strategies for effectively developing working relationships with veterans, in particularly those with SBEs. Participants will study examples of SBEs, discuss the perceptions others have of veterans, learn effective communication techniques to interact with veterans and employers, and explore the contents of an Individual Employment Plan (IEP).

Disabled Veterans' Outreach Program (DVOP) Specialist Core Competency Development

Duration: 3.5 days for completion

Delivery Method: Classroom

Audience: DVOP specialists, as well as other AJC/ SWA staff

Working with veterans is both a rewarding and challenging endeavor. This course provides DVOP specialists with the training, skills, and tools needed to assist veterans with finding and keeping meaningful employment. From building relationships with veterans to developing concrete plans that will enable veterans to transition from unemployment to following a career path, participants will engage in exercises, discussions, and activities that will prepare them to tackle the unique obstacles they face on the job.

Local Veterans' Employment Representative (LVER) Core Competency Development

Duration: 3.5 days for completion

Delivery Method: Classroom

Audience: LVERs, as well as other AJC/ SWA staff

Local Veterans' Employment Representatives (LVERs) advocate for job-seeking veterans by serving as liaisons with employers and training providers. This course will empower LVERs to conduct a variety of outreach activities, thus facilitating employment opportunities for the job-seeking veterans through their American Job Centers (AJC). Participants will create a personal plan for building productive relationships with employers and local businesses, revisit soft skills necessary for success, and learn to market veterans' skills and experience to potential employers. Participants are provided with the strategies and tools they need to help veterans gain and maintain meaningful employment.

Other Veterans’ Employment / JVSG/ AJC Courses

Advanced Case Management

Duration: 1.5 days for completion

Delivery Method: Classroom

Audience: DVOP specialists and LVERs, as well as other AJC/ SWA staff

DVOP and LVER staff refresh key concepts of case management. Then, in this advanced level of case management training, the focus shifts to practicing and improving critical skills including: the comprehensive assessment; goal setting; and creating a plan that includes effective case notes. Participants will identify problems they experience on an everyday basis, brainstorm solutions and practice specific skills. Examples, case scenarios, small group discussions, and exercises are provided.

Leadership for the Integration of Veterans Services

Duration: 2.5 days for completion

Delivery Method: Classroom

Audience: Veterans staff partners and supervisors of veterans’ program staff, as well as other AJC/ SWA staff

The LIVS course focuses on the principles of leadership and the legislation surrounding veterans’ programs. In addition, topics include an orientation to Veterans' Employment and Training Service (VETS) and the National Veterans' Training Institute (NVTI) with a focus on priority of service and measurement tools.

Managing Case Management

Duration: 3.5 days for completion

Delivery Method: Classroom

Audience: Managers and supervisors who oversee case management activities in job service and one stop offices, as well as other AJC/ SWA staff

The goal of this course is to enhance awareness of issues and management techniques related to case management. Participants learn the basic concepts of case management (CM) and understand how to monitor and support the CM process. Skills in the use of various approaches to overseeing caseloads and a familiarity with different types of documentation are practiced. Participants gain understanding of conflict management techniques and the facilitation of team building both inside and outside the agency.

They gain the knowledge to assist case managers in many aspects of their work including with legal and ethical issues. Understanding the importance of employer outreach and the establishment of a network outside the office is discussed.

Serving Veterans Enrolled in the Chapter 31 Program

Duration: <10 hours for completion

Delivery Method: Self-Paced eLearning

Audience: AJC/ SWA staff

This online course focuses on the successful readjustment of Veterans with disabilities into the civilian workforce as a mutual responsibility and concern. It focuses on how you can help to advance, improve, and expand employment opportunities for Veterans with disabilities by explaining the memorandums and guides created with this purpose in mind. Following the completion of this course, you will have the tools necessary to assist Veterans enrolled in the Chapter 31 program.

USERRA 101

Duration: <5 hours for completion

Delivery Method: Self-Paced eLearning

Audience: Federal VETS Staff and anyone requiring USERRA training

This self-paced course is a prerequisite for USERRA Investigators. Its purpose is to introduce the law and rules of The Uniformed Services Employment and Reemployment Rights Act (USERRA). This course is for U.S. Department of Labor's Veterans' Employment and Training Services (VETS) employees as well as Employer Support of the Guard and Reserve (ESGR) Ombudsmen, guard and reservists, and employers who would like to have a better understanding of USERRA.

USERRA 102

Duration: <5 hours for completion

Delivery Method: Self-Paced eLearning

Audience: Federal VETS Staff and anyone requiring USERRA training

This self-paced course is a prerequisite for USERRA Investigators. USERRA 102 is an interactive online course which builds upon and expands the basic knowledge of USERRA law gathered from the USERRA 101 course. The course is intended for VETS employees and ESGR Ombudsmen, although service members, employers, human resource personnel and other interested parties are welcome to access the course materials. Successful completion of the USERRA 101 course is a prerequisite for USERRA 102

Veterans’ Benefits Online

Duration: <15 hours over 2 weeks for completion

Delivery Method: Online

Audience: DVOP specialists and LVERs, as well as other AJC/ SWA staff that interact with veterans to assist with benefit resources and referrals.

This online course covers the basics of veterans' benefits. Participants will explore: alcohol and drug dependence treatment, disability compensation, education and training, healthcare enrollment, homeless veterans, hospital and outpatient care, Montgomery GI Bill, post-9/11 Montgomery GI Bill, community resources, readjustment counseling, disability ratings, VA pension, veterans’ educational assistance programs, vocational rehabilitation, and women veterans.

DOL VETS Courses (Federal Staff Only)

Advanced Grants Management

Duration: 4.5 days for completion

Delivery Method: Classroom

Audience: Federal VETS Staff

This course should follow basic grants management training. It is focused on managing the Jobs for Veterans State Grants (JVSG) for the Federal staff. The course allows hands-on practice in analyzing and writing quarterly reports, grant modifications, and reviews of the audit process and the various VPLs and DM’s that are relevant to managing the grant.

Uniformed Services Employment and Re-Employment Rights Act (USERRA) Investigators

Duration: 8.5 days for completion

Delivery Method: Classroom

Audience: Federal VETS Staff

The USERRA Investigators course combines distance education in the prerequisite courses with classroom instruction for this eight and a half day course. This course focuses on a standardized process for case processing, analyzing case files and developing case investigative plans, along with topics such as subpoena authority and providing technical assistance. The course improves staff competency in USERRA knowledge and how to process a claim. The investigator focuses on skill application of various interviewing techniques and methods utilizing case examples. Techniques for encouraging early resolution and enhancing the quality of case processing are emphasized.

USERRA Investigators Online

Duration: <20 hours for completion

Delivery Method: Online

Audience: Federal VETS Staff

The Investigators Online course is an online cohort designed as a prerequisite to USERRA Investigators and is for VETS staff who process USERRA investigations. This course is split into three areas. Potential liability, Communication and Case File Evidence Evaluation. The course will provide information on liability of investigators when conducting USERRA investigations, the use of written communication and investigative writing to produce documentation relevant to USERRA case processing, and critical thinking skills and knowledge as it relates to the Federal Rules of Evidence.

Veterans’ Employment Opportunities Act (VEOA) of 1998 and USERRA Discrimination

Duration: 3.5 days for completion

Delivery Method: Classroom

Audience: Federal VETS Staff

This course covers the Veterans’ Employment Opportunities Act, Veterans’ Preference and Uniformed Services Employment and Reemployment Rights Act, and USERRA to present preference in hiring for veterans within the federal government. The course focuses on the federal hiring process and how preference for federal employment is applied. It also provides a standardized process for case processing, analyzing case files and developing case investigative plans. The course improves staff competency in VEOA/VP knowledge and how to process a claim.

VETS Investigator Training Advanced Learning (VITAL)

Duration: <10 hours for completion

Delivery Method: Self-Paced eLearning

Audience: Federal VETS Staff

This self-paced course is a prerequisite for USERRA Investigators. Topic areas are Regulations, Principles and Tools and Information Security.

Course Delivery Method Descriptions

Online: An online university model with a participant cohort and instructor support; students work on their own time but discuss and collaborate with others

Self-Paced: eLearning that exists without instructor guidance or feedback, participants work alone

Classroom: Live classroom classes offered at the NVTI training center in Dallas, TX

National Veterans' Training Institute

8230 Leesburg Pike, Tysons Corner, VA 22182

Lyndon B Johnson Fwy, Dallas, TX 75240

844.423.8872

 

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